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Dell Technologies Forum: 5,300 AI Avatars in Two Cities

Dell didn't want attendees to look at their hardware.

They wanted them to use it and walk away with proof of what it could do.

So we built an AI avatar experience that ran natively on Dell laptops. No external rigs. No hidden hardware. Just Dell devices powering real-time AI transformations in front of a crowd.

Dell liked it enough to bring the activation from Toronto to New York.

by Iva Cvetanovska,

Last Updated on 08/06/2026

Dell Technologies Forum AI photo booth with a participant creating a personalized AI avatar on Dell laptops while branded AI portraits are displayed in the background
Conference attendee using a fully branded Dell AI photo booth at Dell Technologies Forum

Attendees stepped up, selected an AI avatar style, and received personalized Dell-branded portraits in seconds.

The Challenge

Dell Technologies Forum attracts CIOs, IT directors, and enterprise architects—people who've seen every expo gimmick.

Dell needed an experience that would stop attendees, create conversation, and show AI running live on Dell hardware. The laptops couldn't just sit on a demo table—they had to become the demo.

Dell Technologies Forum AI photo booth with a participant creating a personalized AI avatar on Dell laptops while branded AI portraits are displayed in the background

Dell transformed its own hardware into the experience, allowing attendees to generate personalized AI avatars powered entirely on Dell laptops.

The Experience

We built an AI avatar experience powered directly on Dell laptops.

Guests joined a short line, watched a live slideshow of attendee avatars, then stepped up for a quick selfie.

An OutSnapped team member guided them through choosing an avatar style, and within seconds they received a personalized, Dell-branded AI portrait.

The result was a hands-on product demonstration that people wanted to participate in—not just watch.

Infographic showing the custom AI event activation features built for Dell Technologies Forum, including AI avatars, branded creative, live slideshow, and first-party data capture

The activation combined AI-powered personalization, branded creative, guided participation, and measurable engagement into one seamless experience.

Why It Worked

The product became the attraction.

Instead of surrounding Dell hardware with an experience, the hardware powered the experience. Attendees weren't just looking at Dell laptops—they were watching them generate AI portraits in real time.

It gave people a reason to stop.

The live slideshow and growing line naturally drew attention, turning the Dell booth into a destination instead of another stop on the expo floor.

It created value beyond the event.

Guests left with personalized AI portraits, while Dell captured first-party data and engagement analytics through email delivery and reporting.

It was built to scale.

After a successful launch in Toronto, Dell reused the same activation in New York with localized creative, proving the experience could travel across multiple Forum events.

What Success Looked Like

The strongest proof wasn't a dashboard.

It was the fact that Dell brought the activation back for a second city.

Across Toronto and New York, the experience generated:

  • 5,300+ AI portraits created
  • Multi-city deployment across two Dell Technologies Forums
  • A reusable activation built around Dell's own hardware
Infographic highlighting four reasons Dell's AI event activation succeeded, including scalability, attendee engagement, long-term value, and product-led experiences

The activation succeeded because it showcased the product, attracted attendees naturally, delivered lasting value, and scaled seamlessly across multiple events.

What We Built

Capability

What It Meant for Dell

AI avatar experience powered on Dell laptops

A live demonstration of Dell hardware running AI in real time

Fully branded Forum creative

Every portrait reinforced Dell Technologies Forum branding

Guided capture with live slideshow

An experience that attracted attention and rewarded participation

Email delivery with first-party data capture

Personalized content plus measurable engagement for Dell

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